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Website chat
without seat pricing.

Handle support and sales conversations with grounded AI, clean handoff, and unlimited teammates.

Unlimited teammates
Card only when live
Cancel anytime
Adealo dashboard interface

AI confidence: 94%

Draft ready for review

3 covered today

2 by AI · 1 by teammate

Built for support and sales teams

Website chatShared inboxAI answersHuman handoffKnowledge baseTeam contextUsage visibilityStripe billingWebsite chatShared inboxAI answersHuman handoffKnowledge baseTeam contextUsage visibilityStripe billingWebsite chatShared inboxAI answersHuman handoffKnowledge baseTeam contextUsage visibilityStripe billingWebsite chatShared inboxAI answersHuman handoffKnowledge baseTeam contextUsage visibilityStripe billing
Platform

Support and sales, together.
Website chat, AI, and handoff.

One workspace for support and sales conversations, knowledge-backed AI replies, human handoff, and team collaboration.

Inbox
4
SM
Sarah M.2m

Can I upgrade my plan without…

JK
James K.8m

The invoice from March shows…

PR
Priya R.14m

Thanks, that fixed it!

AT
Alex T.22m

We need to discuss the API lim…

SM
AI Draft
Inbox

One inbox.

Website chat.

Learn more
Adealo messenger — light mode
Messenger

Instant answers. Clean handoff.

Starts with AI, moves to humans seamlessly — full context always preserved.

Learn more
Adealo AI Agent

How do I add more seats to my plan without upgrading?

AI Agent

Grounded answers. Every time.

Grounded in your docs, with clear escalation when needed.

Learn more
Search help articles...
Billing FAQ
Onboarding guide
API reference
Widget setup
AI setup

Help content that powers AI.

Add approved content once. The AI uses it to answer visitor questions with context.

Learn more

Routing modes

Choose how automatedeach queue should be.

Keep AI grounded in your content, with handoff for uncertain or sensitive requests.

Autonomous

Typical result

AI answers with human backup

Autonomous
Confidence thresholds
Topic blocking
Escalation rules

One inbox.
Zero chaos.

Handle website questions in one shared workspace so your team can assign, note, and resolve issues without inbox chaos.

Website messenger

Visitor conversations in one shared inbox

AI handoff context

Summaries and context when humans step in

Team triage

Assign, tag, and resolve conversations

Shared ownership

Clear assignment and internal notes

app.adealo.io/inbox
Adealo unified inbox showing AI-assisted conversation management

94% AI confidence

Draft ready for review

3 open

Your inbox

The AI that knows
when to hand off.

Let AI answer from approved help content, then hand off to your team with context when confidence is low.

Grounded in your help content

Replies use approved guidance from your knowledge base

Handoff and availability controls

Decide when visitors can ask for a human and what details to collect

Escalates low-confidence cases

Hands off with context when the AI is uncertain

Usage and handoff visibility

Track AI usage, handoffs, and conversation outcomes

app.adealo.io/agent-controls

AI support policy

Website messenger · Shared inbox

01Check help contentAction
02Check AI confidenceCondition
03Need a human handoff?Condition
Hand off to teamEscalate
04Answer with approved contentResolve
Policy log enabled
9 updates this week

Grounded answer

Answered from approved content

Guardrail triggered

Routed to human queue

ROI Calculator

Compare seat-based support costs.

Compare seat-based tools against Adealo's unlimited-teammate workspace and visible AI usage.

Compare with

Team size4
AI resolutions / mo500

Zendesk

1,150

Adealo

79

You save per year

12,852

1,071 /month saved vs Zendesk

Unlimited teammates included
500 AI resolutions included
€0.49 per extra AI resolution
Competitor included AI allowances counted first
Start free trial

Public list-price comparison. Competitor plans and AI usage terms can vary by contract; use this as a directional estimate.

Launch with the channels
that are ready today.

Adealo MVP focuses on the website messenger, shared inbox, knowledge base, billing, and team settings. Broader integrations and email support are not launch-scope features.

Website chat

Capture and answer visitor questions from your site

Shared inbox

Route handoffs to your team with full visitor context

Knowledge base

Use approved help content for AI answers

Billing

Workspace plans with Stripe billing

Team settings

Invite teammates and manage access

Start manual.
Add AI when ready.

Start with a shared website support workspace, then turn on AI when you are ready. No seat tax. Clear AI usage.

Core
49/mo

Manual support workspace

Manual website support for unlimited teammates who need one inbox, clear ownership, and simple pricing.

  • Unlimited teammates
  • Website messenger
  • Shared ownership
  • Shared inbox and customer context
Start free trial
Most Popular
Autonomous
79/mo

500 AI resolutions included

Grounded AI answers with human handoff, 500 included resolutions, and unlimited teammates from day one.

  • Everything in Core
  • AI handoff context500 included AI resolutions
  • AI-drafted summaries
  • Knowledge-backed answers
  • €0.49 per extra AI resolution
Start free trial
Business
Custom

For larger usage

Higher AI volume, onboarding help, and custom terms for growing teams that still want pricing to stay simple.

  • Everything in Autonomous
  • Custom AI usage terms
  • Unlimited teammates
  • Onboarding support
Contact sales
14-day free trial
Card only when live
Cancel anytime
Unlimited teammates

Billed in EUR · Prices exclude VAT · Unlimited teammates included · Autonomous includes 500 AI resolutions, then €0.49 each

Migration

Go live without suite complexity.

Install the messenger, add approved help content, invite teammates, and start with manual or AI-led support.

Messenger install

Add the website widget and start collecting questions.

Knowledge setup

Add approved help content before turning AI on.

Team handoff setup

Invite teammates and configure how visitors reach a human.

Need help switching?

We can help set up the messenger, approved content, and handoff flow.

Most teams go live in under a week

Common questions.
Honest answers.

Anything else? Email us at support@adealo.com

Try Adealo free
for 14 days.

Core from €49/mo. Autonomous from €79/mo with 500 AI resolutions included.

Unlimited teammates
Card only when live
Cancel anytime